VIRTUAL PBX

Schedule an incoming call to a specific individual or department in the company, depending on the time of day. You can control the timeout response, call forwarding, and call switching procedure management (series or parallel).

Make outgoing calls to customer numbers directly from the service.

Record incoming and outgoing calls with unlimited storage time of the recorded conversation, to optimize the time of employees and resolve disputes when dealing with customers.

Local phone numbers in over 75 countries for the quick expansion of your company’s offices abroad.

Connect in seconds to 50 virtual PBX, depending on the phone plan. Need more? Contact us!

Use HOTLEAD’s SIP-accounts for maximum savings on telephone costs. Short extension phone numbers for free communication between employees included in HOTLEAD service.

Connect your company’s existing telephone numbers, provided that your ISP provides a «virtual number» service.

The Personal virtual PBX Control Panel is available in English and Chinese.

Multichannel local numbers to handle incoming calls without waiting for the response to the client on the line. Divert incoming calls to a group of employees within a company or personal phones of employees who are out of the office.

Answering services and configuration script can manage the calls after office hours.

Call filtering over a period of time, call status, and other parameters can evaluate the efficiency of an employee or department. Data can be downloaded to an Excel spreadsheet.

Toll free customer calls from all over the world.

Convenient voice response (IVR) with the ability to upload your own greeting for automatic answering of incoming calls without an operator.

Missed call notifications sent to your email, via sms or via push-notification directly in your browser.

Black list and call barring for filtering unwanted calls and spam.