HOTLEAD.IO TERMS OF SERVICE

Effective date: Jan. 2017

This Agreement is between Hotlead.io and its affiliates and the legal entity you represent, by signing up for Hotlead.io service (the «Service»), using the Service, or downloading, installing, or using any Application («You»). This Agreement governs your use of Hotlead.io services («Services»), Websites, and software applications («Applications»). If You are an individual entering this Agreement on behalf of Your company, You represent and warrant that You have the authority and are competent to do so.

FREE TRIAL OFFER

From time to time, Hotlead.io may allow users to subscribe pursuant to a promotional offer granting a free trial for Service («Free Trial»). Free Trial subscribers will receive free use of the Service solely for a limited period of time and all use of the Service shall be subject to the terms herein, plus all other restrictions, limitations and conditions identified in the specific promotional offer. Notwithstanding any other provision in this Agreement, all Free Trial subscriptions are provided solely as an accommodation to the subscriber, and Hotlead.io reserves the right, at any time in its sole discretion, to terminate any Free Trial at any time without notice. Once the Free Trial period expires, the subscriber will be ineligible to subsequently establish another Free Trial account under the same or any other identity, unless expressly permitted to do so under the terms of a specific Hotlead.io promotional offer.

PROMOTIONAL OFFERS FOR NEW SUBSCRIBERS

From time to time, Hotlead.io may offer discounts and/or special incentives exclusively for new subscribers. Notwithstanding any other provision in this Agreement, Hotlead.io reserves the right, at all times in its sole discretion, to terminate any promotional offer at any time without notice. Unless expressly permitted under the terms of a specific promotional offer, current and former subscribers, under the same or any other identity, are ineligible for any promotional offer reserved for new subscribers.

TRIAL GUARANTEE

From time to time, Hotlead.io may offer a Money Back Guarantee («Trial Guarantee»), the duration (the «Trial Period») and terms of which may vary according to the terms of specific sales promotions as described in the promotional literature or on the website, which is applicable only to your initial account. (You will not qualify for the Trial Guarantee program if you cancel and subsequently re-establish a new/another Hotlead.io account at the same or another location.) Under the terms of this Trial Guarantee, if it applies, Hotlead.io may refund some or all charges, provided that you cancel the Service within the specified number of days in the Trial Period after the Activation Date. Hotlead.io reserves the right to terminate, revoke, or change the terms of this Trial Guarantee at any time, without prior notice. No refund of usage charges or any taxes or fees applicable to such charges will apply.

HOTLEAD.IO ANNUAL SERVICE PLANS

he annual service fees associated with the optional Hotlead.io Annual Service Plans represent payment for twelve consecutive months of Service commencing on the Activation Date. You will be responsible for any additional charges for services or usage not covered by the plan, billed on a monthly basis. If you cancel the Service prior to the end of the annual period, you will not receive a refund or credit for the unused portion of your billing period, unless you cancel within an applicable Trial Guarantee period, as described herein. At the conclusion of the annual period, your Service will automatically renew for a subsequent twelve-month period at the then- current renewal price for the selected Hotlead annual Service plan, unless you choose to switch to an alternate pricing plan or cancel Service prior to the anniversary of the Activation Date.

FAIR USE POLICY

Hotlead.io is committed to providing first class customer service and value to users of our Services. In order to provide the best pricing, Support and Services available to all of our users, we retain the right to impose limits on your usage of the Service or to terminate the Service if we reasonably believe that your use of the Services, including, but not limited to, the total amount of minutes you use, is not consistent with normal, fair and reasonable use of such Services. Wherever reasonably possible, we will give you written notice before taking any such action, and allow a reasonable period to allow you to modify your use.