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Take maximum from modern communication technologies

HORECA
Services
Commerce and finance

How to control competently the way your employees talk to clients by phone? How to find the record of conversation with client fast and have a chance to listen to it at the moment to solve different disputable situations?

Call recording
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How to get call statistics easy (how many calls in total, how many missed calls, is every missedcall called back?)

Statistics
(incoming, outgoing, missed calls)
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Automated customer base collectingHow to create common database? How to manage database? How to do that your employees know who is calling before the call has come?

Automated customer base collecting Integration with optimization system.
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How to regulate a large client flow? How to make queue of parallel calls?

Сall queue
Voice message-on-hold «You are the first in queue»
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How to make when your clients call to your company, they willn’t listen to «busy» signal, but will be able to choose certain IVR menu point

IVR menu
(reception, accounting department)
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What advertising gives you the most clients, and what advertising shouldn’t spend budget on.

Marketing analysis
(Instagram, Facebook, web site, etc.)
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How to manage database effectively? What tools to use for deals Learn more linked to a customer sheet?

Automated customer base collecting, integration
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How to do that your employees always see the name of calling customer?

Incoming call notifications to browser, customer name is shown in browser and IP telephone.
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How to control the way your administrators work? How to solve fast any disputable situations and to find the record you need?

Call recording and call keeping – there is no any time or volume limits
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How not to miss a customer, when there is a big flow of incoming calls

Rent Multichannel virtual phone number (local/federal) OR Convert your exciting number to virtual one and add more allocations.
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How to find out which advertising tool brings more profit and provides the greatest flow of customers?

Marketing analysis (What advertising gives you the most customer calls?)
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When caller is waiting for response for a long time, how to make this «on hold» time more comfortable?

Сall queue
«You are the first (second, third) in queue»
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How to control the way your administrators work by phone? How to find necessary phone conversation fast?

Call recording. It helps to restore important information about client and to solve disputable situation.
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How to manage database effectively? What tools to use for deals linked to a customer sheet?

Automated customer base collecting, Integration with optimization system.
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How to connect to client through website?

Call back widget, tracking requests – feedback form on website
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How to regulate and distribute a large client flow? How not to make client to listen to busy tone?

Сall queue (Voice message-on-hold «You are the first in queue»)
IVR menu (reception, accounting department)
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How to reduce expense for communication by phone between colleagues from different cities or branch offices? How to reduce expense for mobile communication during employee’s business trips?

Softphone, Sim FMN
free phone calls between branch offices using extensions
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What advertising gives you the most clients, and what
advertising shouldn’t spend budget on.

Marketing analysis
(Instagram, Facebook, web site, etc.)
Learn more

SAVE CALLS – INCREASE PROFIT

If your managers miss incoming calls, if they don’t call back missing calls, all of these means missed profit for your company. Estimate how much the call to your company cost and how much money will you lose if don’t get the call.

Enter you data

All values should represent the same time period (year, quarter, month, week, day)

Advertising costs

Number of calls Don't know?

Sales number

Revenue

Calculation for your company

CPA	Cost Per Action
Conversion	Conversion
AOV	Average Order Value
LRMC	Lost Revenue from a Missed Call
MC	Missed Call, including advertising costs

GET THE MAXIMUM EFFICIENCY FROM CALLS

CALL US AND GET — FREE CONSULTATION

Call us and get free consultation
No call will be missed

8 (800) 707-92-99

order call back

CASES

Toyota
Khabarovsk

Detailed statistics

Making customer service better at dealership center

beauty salon “HAIR&JAZZ”

+40%

Positive comments.
Clients who come back

Restaurant «MeatMeet»

+170 000 rub.

More profit over a weekend after HOTLEAD was installed

Barbershop “Barberzz”

Fast setup

Integration withYCLIENTS

Your business tools in one system

Cloud PBX

Voice greeting, IVR menu, queue, call recording, keeping call records with no time and volume limitations, SIP accounts, FMC, webRTC

Keep your existing phone numbers of any communication service provider.*

You don’t have to change your IP communication service provider or phone numbers.
Hotlead provides you with opportunity to keep нщгк existing phone numbers using different providers cost and plans.
Softphones, FMN sim-cards, toll free numbers for free calls

Tracking website requests

As carefully as possible we save all requests from website.
You won’t lose any client.

CALL TRACKING

Phone number changing for geoposition on website is available.
You can replace the numbers on the site, depending on the traffic source, the customer’s geolocation, UTM and other ways to identify the visitors to your site. Multi-channel virtual phone number, toll-free numbers, IVR menu.

CRM system and analytics

We automatically make customer database. There is an automatic lead creation. Customer card is formed at incoming and outgoing call. Full customer interaction history is displayed and kept in customer card. You can control your deals. Manage business process and track your tasks. An additional option is the ability to import an existing customer database (contacts).

CALLBACK

Wide range of widget display customization, individual design and localization. Call marking and flexible call forwarding (you will always know which page the call came from.

VOICE RECOGNITION

Beta testing

Convert voice to text with key phrases statistics.

VOICE AND CHAT BOTS
NEURON NETWORK

Beta testing

Dialogue interface with information systems in text or voice channels.

Call us and get free consultation
No call will be missed

8 (800) 707-92-99

order call back

TARIFF PLANS FOR ANY BUSINESS

Use modern telephony, analyze advertising sources, track the quality of employees’ work in a single cloud service HOTLEAD.

	MINIMAL	BASE	ADVANCED	PROFESSIONAL
	10$ / month	30$ / month	60$ / month	120$ / month
Users	1	5	15	50
Sip-accounts	1	5	15	50
Advertising sources	2	5	15	50
Phone numbers	2	5	15	50
Virtual PBX	2	5	15	50
Call recording
Callback
Tracking requests
FMC
Advertising analytics
CRM system
Call-tracking
Adding own phone numbers
Integration

*sms and call cost is paid separately depending on call direction and according to your communication service provider’s plan.

**Available integration:

Turn-key communication system СИСТЕМА ПОД КЛЮЧ**

For those who appreciate their time and prefer personal approach

** Equipment settings, cloud PBX settings, necessary account setting, employee training, telephony startup and a service “personal account manager are included. The service “personal account manager” costs 7500 rub. It’s one off payment.