CRM SYSTEM & ADVERTISING ANALYTICS

Have you thought about how the sales department of your company operates without a system of accounting?

Associates often organize their work at their own discretion, some record contacts and calls in a diary, some people in Excel, and others do not record the process of interaction with the client at all. In general, telephone conversations with clients ar not registered in any way and contact forms are often lost in a mass of emails. As a result, it is difficult to judge the quality of your lead management. We can help!

What about employee turnover? All unfinished negotiations, unprocessed applications and contacts of clients could be lost. This can negatively impact the work of not only the sales department, but the entire business as a whole.

To prevent such situations, we recommend using the built-in HOTLEAD CRM-system, which will help you to automate, standardize and manage customer relationships.

The CRM-system is useful for any company that works directly with customers, strives for development, and sales growth.

BENEFITS

Keep calm

You will not lose a potential customer, do not miss any incoming calls or requests. The system records all calls 24 hours a day, 7 days a week, 365 days a year. You do not need your own server to maintain software and data storage, all information is in the cloud.

Everything’s under control

Manage the quality of work of employees and standardize work with clients. Information about all incoming and outgoing contacts will be in one service, to which you have constant access from any place where there is an Internet connection.

All data is on hand

Accumulate the customer base and collect data, which is important for the successful development of any business. Thanks to the use of the Hotlead CRM-system you can analyze the effectiveness of work, compile various reports, and plan business processes more efficiently.

Customized solution

Our CRM contains many ready-made tools that allow you to bring work with customers to a qualitative new level. During development, we relied on the best practices and experts in matters of managing clients.

FEATURES

Built-in telephony. Integration of the Hotlead CRM-system and telephony into a single service allows you to record all calls, record conversations, save all new contacts and manage the sales department with incoming calls.

Localization interface in English and Chinese.

Create a sales funnel and pipeline for the transaction in accordance with your business processes.

Forming an application and a customer profile when an incoming call comes in. Ability to send sms from the client profile.

Adding customer data and contact, subject of inquiry and comment to the application. The customer profile retains the entire history of the customer’s calls, incoming, outgoing calls and your comments.

Filter calls, by time period, associate, site, call status and other parameters to evaluate the performance of an employee or department.

Keep all customers in a single contact database, you can mark important customers or add a note. From the contact list, you can go to the customer profile.

Determine the phone number of the client, the operator, his location, time zone and device.

Downloading a conversation record from the service. Set text checkpoints when recording a conversation with the client. For example: «At 15 seconds the client asked for an invoice.»

Adding employees to your company and their contacts. You can select the employee’s time zone and the list of routes available to him in the PBX.

Integration with other systems. You can set up a connection to your account in Zendesk CRM or AmoCRM to download information about calls and applications from the forms of your sites.

Export and import of data. Uploading to Excel and importing data for migration from other systems.

Setting up notifications by e-mail or by sms about missed or scheduled calls.

Setting tasks for employees and appointing those responsible for the transaction.

Loading documents. You can load invoices, images, contracts into the customer’s profile.

FREE 7-DAY TRIAL!

START USING THE SERVICE TODAY

ADVERTISING ANALYTICS AND STATISTICS

Evaluating the effectiveness of your advertising is one of the most challenging aspects of business. It becomes even more complex when a company has several sites and to understand their unique results. To address these challenges, HOTLEAD provides a solution that will allow you to identify effective advertising channels and get the most out of your advertising budget.

Categorize all your advertising sources: a website, external advertising, a social network and Internet advertising including offline channels.

HOTLEAD is preset to track analytics from over 25 major internet resources and social media sites, including Facebook, Instagram and Youtube.

Hotlead synchronizes automatically with Google Analytics when using the Callback widget and capture forms on the site.

Assign each channel a phone number to accurately track conversion.

See the the URL, time zone and geolocation that initiated the contact request.

If you use several channels of communication with a client on one site, you can evaluate the form of communication your clients prefer.

Know the types of devices your clients are using: desktop computers or smartphones.

Detailed communication statistics related to your site: the type of communication in the charts and diagrams, including the length of calls, successful and missed calls.

CONTACT US

Russia: 8 (800) 707-92-99

USA: +1-888-829-91-65

SECURE GUARANTEE

Any personal information (name, address, telephone, email, credit card number) collected from our users is confidential and will not be disclosed to any other person. Your credit card information is transmitted in an encrypted format and not stored on our Web-server. Secure processing of the Internet payments is guaranteed by «CloudPayments» LLC. All the payment cards transactions occur in accordance with the requirements of VISA International, MasterCard and other payment systems. CloudPayments uses special security technology for transmitting the information, the data is processed on a secured server of the high-tech processing company. The CloudPayments processing center uses the PCI DSS 3.0 security standard to protect and process your credit card information. It also uses the SSL encryption technology to send the information to a payment gateway. The information is transmitted over closed banking networks which have the highest level of reliability. CloudPayments will not reveal your credit card information to our company and third parties. The 3-D Secure protocol is used for an additional cardholder authentication. If you have any questions about making payments, you can contact customer support.