СALLBACK

Talking on the phone is one of the best ways to establish individual communication and ensure customer loyalty. But not all website owners take this into account. To increase the number of phone calls without additional investments and changes to the site, we recommend using the Callback widget.

The Callback Widget actively encourages visitors to talk and allows you to increase your website conversion and sales. See the bottom right handset icon on our website? This is the Callback widget.

HOW IT WORKS

  • By inserting the html-code widget to connect a call back to your site, the customer can click on the widget icon to contact you directly.
  • The script automatically sends a call to the client, and then the manager.
  • Customer contacts and conversation recording is stored in the system.
  • If the manager is busy, the call is directed to another employee of the company.
  • If a visitor to your site uses the Hotlead widget after office hours, he/she will be asked to leave his/her phone number and choose a convenient time for a callback.

BENEFITS

Additional service

A fast and free way to form a client relationship with your company. Hotlead helps the client learn more about your product.

Improving efficiency

Reduces the failure rate of the widget, allows you to raise the conversion of the site, and as a result, sales.

Always in touch

Even after office hours, customers may leave their contact information, so they can be called back at a convenient time for them.

Variability

Variety Callback function usage scenarios will help you to explore new strategies and solve complex problems.

FEATURES

Install in a couple of minutes. Simply copy the html-code Callback script in the «My Account» and insert it after the head tag on your site. Anytime you have trouble our support team can help!

The widget works in 180 different languages in the world. English is available by default. It has a function of automatically determining the language of the client browser.

You can set the widget to your favorite Callback URL, all pages of the site or configure the widget display scenarios, depending on geo location, UTM-tags or the user’s device.

Customizable text notifications. Come up with a personal greeting to your customer.

Saving statistics for all calls, including the date, time, duration, and record the conversation in the «Dashboard.”

A simple operation of customer calls. Customer feedback is possible from all over the world, from any device with Internet access.

Customizable design of the widget and the pop-up window. You can customize the color, font, location of the Callback widget, so that it is fully consistent with the design of your site.

Several options for interacting with a site visitor: The format that the user calls by clicking on the widget button on the site. The format that is shown to the user depending on the specific targeted ad- pops up at a customizable time after the visitor enters the site or when the visitor wants to close your site.

FREE 7-DAY TRIAL!

START USING THE SERVICE TODAY

CONTACT US

Russia: 8 (800) 707-92-99

USA: +1-888-829-91-65

SECURE GUARANTEE

Any personal information (name, address, telephone, email, credit card number) collected from our users is confidential and will not be disclosed to any other person. Your credit card information is transmitted in an encrypted format and not stored on our Web-server. Secure processing of the Internet payments is guaranteed by «CloudPayments» LLC. All the payment cards transactions occur in accordance with the requirements of VISA International, MasterCard and other payment systems. CloudPayments uses special security technology for transmitting the information, the data is processed on a secured server of the high-tech processing company. The CloudPayments processing center uses the PCI DSS 3.0 security standard to protect and process your credit card information. It also uses the SSL encryption technology to send the information to a payment gateway. The information is transmitted over closed banking networks which have the highest level of reliability. CloudPayments will not reveal your credit card information to our company and third parties. The 3-D Secure protocol is used for an additional cardholder authentication. If you have any questions about making payments, you can contact customer support.